RETURNS POLICY - YIPP
RETURNS POLICY
At YIPP SWIMWEAR, we want you to feel confident with your purchase. If your item is not the perfect fit, you can return your order within 14 days of receiving it.
RETURN CONDITIONS
To be eligible for a return, items must be:
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Unworn and unused
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Unwashed
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In their original condition
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Returned with original tags and packaging attached
For hygiene reasons, swimwear must be tried on over underwear. Items that show signs of wear, washing or damage cannot be accepted.
HOW TO RETURN AN ITEM
To request a return, please contact our customer support team within 14 days of receiving your order.
Please include:
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Your order number
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The item(s) you wish to return
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The reason for your return
Our team will provide you with the return instructions.
REFUNDS
Once your return has been received and inspected, your refund will be processed to your original payment method.
Please allow a few business days for your refund to appear in your account, depending on your payment provider.
EXCHANGES
If you would like a different size or colour, we recommend returning your item and placing a new order to ensure the item you want is available.
NON-RETURNABLE ITEMS
Items that are worn, washed, damaged or missing original tags and packaging cannot be accepted for return.
NEED HELP?
If you have any questions regarding your return, please contact us:
Email: support@yippswimwear.com